Fiscal Services / Loans & Collections
1600 Holloway Ave
ADM351
San Francisco, CA 94132
Phone: 415-338-2421
Fax: 415-338-0593
Monday-Friday, 8:30AM-5:00PM
Short Term Loans | Perkins Loans | Disbursement Office | Financial Aid Disbursement | Registration Appeals | Imaging System Access Request Form
Contacts
| Name | Voice | Fax | ||
|---|---|---|---|---|
| Manager | Wayne Kuhaupt | 415-338-2367 | wkuhaupt@sfsu.edu | |
| Fiscal Services Supervisor | Diana Chow | 415-338-1728 | 841-5097 | dma@sfsu.edu |
| Lead & Loan Coordination | Courtney Cheng | 415-338-2366 | 841-5084 | clcheng@sfsu.edu |
| Collections: | Patricia Erwin | 415-338-2144 | 841-5099 | perwin@sfsu.edu |
| Disbursement: | Vacant | 415-338-2605 | ||
| Document Control: | Juliet De Mesa | 415-405-6064 | 841-5033 | jmdemesa@sfsu.edu |
| George Walsh | 415-338-2361 | 841-5093 | gwalsh@sfsu.edu | |
| ACH & Vendor Maintenance: | Eddy Quijada | 415-338-3561 | 841-5038 | eddyalex@sfsu.edu |
| Imaging: | Joey Bondoc | 415-338-7137 | 841-5086 | jgbondoc@sfsu.edu |
Short Term Loan Services
The purpose of the Short-Term Loan Program is to assist registered students with unanticipated, school-related expenses. Loans are not available for payment of registration fees. All loans are subject to the availability of funds.
APPLICATION INSTRUCTIONS
- Applications are available at the One Stop Student Services Center in SS Bldg.
- Complete all items on the loan application.
- Supply documentation to support your need for the loan.
- Supply proof of income (i.e. most recent pay stub, verification of SSI, AFDC, Child Support/Alimony, etc.).
- Submit application and supporting documents to the Loans and Fiscal Services Department - Adm 358.
Your loan will be denied if your application is incomplete, or if it is missing required supporting documentation.
TERMS
- Loans are available in $50.00 increments up to a maximum of $500.00.
- A $5.00 Application Fee is added to the amount loaned.
- The loan is payable as set forth in the Short-Term Loan Payment Schedule.
- Your first payment is due approximately 30 days from the loan date; if you have multiple installments, payments are due on the same date each month (see payment Schedule).
- A $10.00 Late Charge will be assessed for each late payment. Interest of 6% per annum will begin to accrue the day following the first missed installment.
REPAYMENT INSTRUCTIONS
- Payments are to be made at the Cashier's Office, ADM 155, on or before the due date(s).
- If you are receiving Campus-Based Financial Aid, your loan will be deducted from your disbursable award at the time of disbursement, regardless of the due date(s) of the loan.
- If you receive a Federal Direct Loan, we require that you endorse the Federal Direct Loan check to repay the Short-Term Loan. A check for the balance will be issued three (3) working days later, and may be picked up at the Disbursement Counter by presenting proper photo I.D.
PROGRAM TIME FRAMES
Applications for the FALL semester are available from the 1st day of instruction through the 1st week in DECEMBER. SPRING semester applications are available from the 1st day of instruction through the end of APRIL. Students who are enrolled in Summer classes through Regular University may apply after they have registered for classes.
LOAN PROCESSING TIME
You may expect a decision on your loan application in two(2) business days from the time you submitted your completed application. Your application will not be considered complete until you have provided proof of income and any other documents required by the Student financial Services Office. To check on the status of your application, call us at (415) 338-2421. Checks will normally be ready after 2:00 pm, one(1) working day after your loan is approved.
TO QUALIFY FOR LOAN APPROVAL
You must meet the following criteria:
- Your registration fees must be fully paid or you must be current on the fee installment plan.
- You must be a regular University student enrolled at least half-time. (These loans are not available to Extended Education Students.)
- You must not have any other unpaid financial obligations with SFSU.
- You must have paid back previous Short-Term Loans on time.
- You must demonstrate that you have sufficient resources with which to repay the loan according to the terms.
IF YOUR APPLICATION IS DENIED
- If your application was incomplete or required documents were missing, you may submit a new, complete application with all required documents.
- If your application was denied because we could not verify that you had sufficient resources to repay the loan or if we deemed the stated purpose of your loan request outside the program's parameters, you may PETITION to have your application reconsidered.
TO REVISE YOUR REPAYMENT SCHEDULE
Because you are unable to make your loan payment on or before the due date:
- Contact Student Financial Services, ADM 351, (415) 338-2421 to request a new repayment schedule.
- There is no $10.00 late charge assessed if your request is made and approved prior to the original due date.
- You may revise your repayment schedule only once.
SFSU's POLICY ON DEFAULTED LOANS
Default is defined as failure to make any installment payment when it is due. If you default on your Short Term Loan obligation, SFSU may:
- Withhold all University services, including transcripts and future registration.
- Demand that you pay the entire loan balance, plus late charges and accrued interest immediately.
- Report your defaulted loan to credit bureau organizations.
- Refer your loan to a professional collection, which would result in your paying not only your loan balance, but the collection agency's fees.
- File suit and obtain a judgment against you in Municipal court. You would be responsible for paying all reasonable collection costs and legal fees.
- Offset your State income tax refunds to repay your loan.
- Make you ineligible to receive any future Short-Term Loans.
Forms
Forms are in PDF format. You must have Adobe Acrobat Ver. 4.0. Latest version is available on the SFSU software download site.
| Form | Format |
|---|---|
| University Short Term Loan Application | |
| Payment Extension for Short Term Loan Form |
Perkins Loan Information
Federal Perkins Student Loan Fact Sheet
This fact sheet recaps the regulations governing the repayment of student funds disbursed to you under the Federal Perkins Student Loan Program.
ACCELERATED PAYMENTS
You can pay future installments without penalty; however, these Accelerated Payments will not apply to future bills unless you do the following:
- Attach a written request to your payment;
- include enough monies to cover all amounts due plus the complete amount for bills you want to cover.
NOTE: Fees that become due might preclude accelerated payments from covering the bills you indicate. Payments in excess of the amounts due that do not cover complete future installments will apply to the loan balance, thus reducing the interest that will accrue.
DEFERMENT OF PAYMENTS
Repayment of principal and interest is not required during deferred periods, and the 10-year repayment period can be interrupted. In order to receive deferment, you must report your eligibility for deferred status to your lending institution or its billing agent, EFG Technologies, Inc., on the appropriate deferment request form. Mail your form immediately upon receipt of the first bill after you are eligible for deferment status. If you are unable to make your payments and are not eligible for the following deferments, contact your Lending Institution.
Federal Perkins Loans made on or After July 1, 1993 might qualify for deferment benefits stated below.
- Enrolled in an institution of higher learning and pursuing at least a half-time course of study;
- Pursuing a course of study in an approved fellowship program or approved rehabilitation training program for disabled individuals (This entitlement does not include a medical internship or residency program.);
- Experiencing economic hardship. (3-year limit);
- Engaged in services described under the cancellation provisions; and
- A residency program in dentistry.
Federal Perkins Loans made on or After July 1, 1993 through June 30, 1993 might qualify for deferment benefits stated below, as well as those applicable to loans received before July 1, 1987.
- Internship or residency program in a hospital or health-care facility offering postgraduate training and leading to a degree/certificate awarded by an institution of higher education. (2-year limit)
- Temporary total disability for borrower or spouse. (3-year limit)
- Temporary total disability of a dependent in your care preventing you from attending school or from being employed. (3-year limit)
- Active duty in the National Oceanic and Atmospheric Administration Corps. (3-year limit)
- Parental leave deferment if the following provisions are met by you: (6-month limit)
- The mother of preschool age children and are entering or re-entering the work force making less than $1 more than federal minimum wage. (12-month limit)
Federal Perkins Loans Prior to July 1, 1987 - See promissory note.
TEACHER CANCELLATION BENEFITS
Borrowers performing teaching services might be eligible for cancellation credit that can be applied toward payments of loan principal and accrued interest. A teacher is defined as one who is a professional employee of a school or school system working on a full-time basis and is devoted to providing classroom instruction or related services in support of the education program.
Handicapped Students - Teacher working in classes where the majority of the students are handicapped and in an institution providing elementary or secondary education as determined by state law.
Low Income - Teachers or staff members serving in public or nonprofit private elementary or secondary schools having high concentrations of students from low-income families. However, the school in which teaching service is performed must be included in the listing of schools having High Concentration of Students From Low-Income Families, which is published in the Federal Register. (The High Concentrations of Student from Low-Income Families is a document compiled each year by the federal government from lists submitted by the individual states of schools designated by those states to have a high concentration of students from low-income families. Each state, however, is given a quota of schools to be listed and not all schools having high concentration of students from low-income families will be listed. Only those schools listed will be considered for special cancellation benefits.)
Up to 100% of the student loan funds disbursed can be canceled for teaching service performed as detailed above in the following increments:
- 15% for each of the first two years of teaching service.
- 20% for both the third and fourth years of such service.
- 30% for the fifth year of service.
Preschool - Full-time staff member in a preschool program carried under section 222(a)(1) of the Economic Opportunity Act of 1964, as amended, that is operated for a period comparable to a full school year. Employment must be in a full-time professional capacity to complete the educational part of the program; the salary must not exceed the salary of a comparable employee of the local education agency. Eligible for cancellation for 15% of the eligible funds for each year of service.
MILITARY CANCELLATION BENEFITS
Funds are eligible for cancellation at the rate of 12-1/2% per year each full year of military service performed in an area of hostility (combat zone) after the funds are advanced. Maximum must not exceed 50% of the eligible funds.
POSTPONEMENT PRIVILEGES ON LOANS DISBURSED BEFORE JULY 1, 1993
Regulations stipulate that cancellation benefits only can be granted after a complete year's service has been performed. Therefore, borrowers can postpone their regularly scheduled payments when those same payments will be canceled at the end of the academic or service year. This prevents the account from becoming past due and prevents the borrower from being forced to make payments on amounts that later will be cancelled.
The borrower should submit a Postponement Request at the beginning of the academic year or service period, or whenever a bill comes due that should be postponed. This postponement request must be certified by the administrative section of the borrower's military unit or by an official of the borrower's place of employment.
CANCELLATION PROVISIONS FOR LOANS MADE ON OR AFTER JULY 23, 1992
Cancellation provisions include the following services:
- Full-time special education teacher in a public or other nonprofit elementary or secondary school system, or full-time qualified professional provider of early intervention services in a public or other nonprofit program under public service.
- A teacher of any field of expertise considered by the state education agency to have a shortage of qualified teachers (e.g., mathematics, science, bilingual education, foreign languages).
- A full-time nurse or medical technician.
- An employee of a public/private nonprofit child or family service agency who is providing or supervising the provision of services to "high risk" children and their families from low-income communities.
CANCELLATION PROVISION FOR LOAN MADE AFTER NOVEMBER 28, 1990
Your can receive partial cancellation if you were/are a full-time law enforcement or corrections officer. Up to 100% of the Student Loan Funds disbursed can be canceled under this provision.
CANCELLATION PROVISION FOR LOANS MADE ON OR AFTER JULY 1, 1987
You can receive partial cancellation for service in the Peace Corps or VISTA (4-year limit). The first two years - 15% each; third and fourth years - 20% each.
Disbursement Office
The Disbursement Office is the University centralized processing area for distribution of checks and supporting documents. Select categories below for specific distribution methods and locations.
Student Financial Aid/Loan Checks
Distribution method: Mailed to student.
Financial Aid checks consist of Grants & Loans awarded to eligible students during the Fall, Spring or Summer semesters. These checks are processed and mailed to students.
Stipend Checks
Distribution method/location: Bursar's office (ADM155) or mailed Stipend checks are printed every 1st and 15th of the month. These checks are normally mailed to students unless prior arrangements are made by the originating department.
Refund of Tuition Fees
Distribution method: Mailed
Refund checks for regular semester instruction are printed and mailed by the Cashier's Office Refund checks from Extended Learning are mailed from the Disbursement Office.
Payroll Checks, Salary Advances, and Balance Due Checks
Distribution location: New Administration 358
Staff and Faculty monthly payroll checks and Student's Work Study checks are all being distributed at the Disbursement Office. Schedule of the exact day of payroll distribution can be obtained from the Payroll Office, Room-252, (415) 338-1863
- Staff and Faculty payroll checks: Available for release at the end of every month.
- Student payroll checks: Available for release on the second week of each month.
- Salary Advances and Balance Due checks: A Warrant Release form is needed in order for Disbursement to release the check. This form is available from the Payroll Office.
Travel Advance Checks
Distribution location: New Administration 358
To find out if your Travel Advance check is available for pick-up, please call Linda Tu at (415) 338-2605.
Accounts Payable, Vendor Payments and Misc. Checks
Distribution method/location: New Administration 358 or Mailed
All Accounts Payable, Vendor Payments and Miscellaneous checks are mailed unless prior arrangements have been made.
Airline Tickets
Airline tickets are delivered to the Disbursement Office after 1:30pm by a Campus Travel representative. Passengers are called on the same day to inform them that their Airline Tickets are available for pick-up. If the trip has been cancelled, Passenger should inform the Disbursement Office by phone or by Memo. Unused tickets will be returned to Campus Travel as soon as possible.
Stop Payments
A Stop Payment is initiated by the Accounting Office once a check is reported lost by the student or was never received by the payee. This form can be obtained from New Admin 358. For a lost Financial Aid Check, stop payment is initiated by the Bursar's Office (Adm155). The form is forwarded to the Accounting Office to be transmitted to the State Controller's office in Sacramento.
Normally, it will take 3 to 4 weeks before a replacement check is printed, however, if the check is returned by the Postmaster, the Accounting Office will replace this check within two working days.
The REPLACEMENT check can not be mailed in order to avoid the same occurrence. Payee will be called or informed by mail that the replacement check is available for pick-up at New Admin 358. Replacement check for Financial Aid checks is available for pick up at the Bursar's Office.
Checks Designated for Pick-Up
To Pick up the check in person, photo I.D. is required.
Under certain circumstances, the Payee may elect to have her/his check disbursed to a third party. However, the third party may not be the requester of the check nor the approver. Such authorization must be in writing. To authorize a third party to be disbursed the check:
- Complete the "Authorization to Disburse Check to a Third Party" form;
- Provide the reason(s) why the check should not be mailed and why it is impossible to be disbursed the check in person;
- Sign and date the form; and
- Obtain the approval signature of the Department Head (or higher).
Note: A photo I.D. is required by the Disbursement Clerk, prior to the release of the check to the Payee or the authorized third party.
The completed Authorization to Disburse Check to a Third Party form must be presented to the Disbursement Coordinator, along with photo I.D., prior to disbursement.
Financial Aid Disbursement
Financial Aid Direct Deposit
To have your financial aid funds electronically deposited to your checking/savings account, simply complete the form on-line by selecting the Direct Deposit Authorization Form. Enter your student identification number and your PAC number and follow the directions. After you have verified that all of the information you entered is correct, simply click on the submit button at the bottom of the form. There is no need to supply us with a voided check. It will take approximately 10 business days to set up your Direct Deposit account. Once your account is set up, it will remain in effect, unless you request to cancel it in writing in New Administration Building (ADM), Room 358.
Change/Cancellation of Direct Deposit
To change any information in your Direct Deposit account after it was set up, simply make the appropriate changes on-line by selecting the Direct Deposit Authorization Form, entering your student ID and PAC number, and making the appropriate changes to your personal account information. After verifying that the changed information is correct, click the submit button.
Cancellation of your Direct Deposit authorization must be made in writing, please download and complete the Direct Deposit Cancellation form. Return the form upon completion to ADM 358 Loans & Fiscal Services.
Student Financial Aid/Loan Checks
Financial Aid checks consisting of Grants & Loans are processed and mailed, unless you complete the authorization for the direct deposit option. Financial Aid checks can no longer be picked up in person.
Registration Appeals
LATE PAYMENT OF FEES
You must explain the reasons you were unable to pay your fees by the published deadline. Attach copies of signed Add forms and indicate total number of units you intend to enroll in. In addition, you must indicate the date by which you will be able to pay your fees in full. If your petition is approved, you will be required to pay a $25 late registration fee and a $20 administrative fee in addition to the registration fees. International students will be charged 15% on the balance of non-resident tuition owed. You must pay with cash, certified funds or MasterCard or VISA. The University will not accept personal checks for late payment of registration fees and tuition. If you are receiving financial aid, attach your fee deferment form (signed by financial aid counselor) to your petition.
REINSTATEMENT IN CLASSES
If you were dis-enrolled for non-payment or insufficient payment of fees, follow the instructions for Late Payment of Fees, above. You will be advised if you need to submit add forms or grade change petitions. If you are unable to complete this process before grades are assigned, you will also need to file a Petition for Waiver of College Regulations to add your classes retroactively. Grades will not be recorded until you pay your fees, and late charges, in full.
BILLING CORRECTIONS
If the University billed you for outstanding registration fees and/or non-resident tuition and you believe that the bill is incorrect, you may request a billing correction. Please note that you are responsible for paying for all units you are enrolled in after the refund deadline. If you never attended a class or dropped before the refund deadline, submit written verification from the instructor (on official departmental letterhead) which states your last day of attendance. You must also explain why you failed to drop the class on time through Touch Tone Registration. If you are requesting a refund due to medical reasons, you must submit documentation from your physician which clearly describes the nature of your illness or disability and the exact period of time you were unable to attend classes.
LATE REQUEST FOR REFUND OF FEES
Title 5 of the California Code of Regulations provides for late application of refunds only "in the case of death, disability, compulsory military service, or if a University rule" prevents you from continuing to attend classes.
If you feel that your late request for a refund is justified based on one or more of the above criteria, complete and submit the following three documents to the Admissions and Records counter, ADM 253: 1) Petition for Waiver of Financial Regulations, 2) Registration Fees and Tuition Refund Request, and 3) Written documentation to support your request.
RESIDENT REGISTRATION FEES
If you are requesting a full refund of registration fees, you must have dropped all classes by the refund deadline. If you are requesting a partial refund, you must have dropped to 6 or fewer units by the refund deadline. In either case, you must provide a statement explaining why you were unable to apply for your refund on time.
NON-RESIDENT TUITION
Non-resident tuition refunds are based on the date you drop or withdraw from class(es) and the date you submit your refund request. Refer to the Class Schedule for specific information. You must provide a statement explaining why you were unable to apply for your refund on time.
Documentation: Enrollment verification: Obtain a printout of your enrollment record, including actual drop/withdrawal dates, from Admissions and Records (ADM 253). If the printout shows you were enrolled after the refund deadline, You may submit written verification from the instructor (on official department letterhead) which states your last date of attendance. You must also explain why you failed to drop through Touch Tone Registration.
Disability verification: If you are requesting a refund due to medical reasons, you must submit documentation from your physician which clearly describes the nature of your illness, injury or disability and the exact period of time you were unable to attend classes.